Centralize calls, messages and customer service in one unified system—no hardware, no complexity, and real human support.
What our clients think
“Fonax offered the best solution for our Hotel of over 50 rooms, leveraging on the existing wiring to deploy a Cloud IP Based hotel solution that is super affordable and reliable. Now our guests have great service and it did not affect our Budget at all!”
“Our company uses Fonax’s Cloud Telephony solution since the beginning and he have grown over the years aking with them. They offer an excellent way to keep control of our communications and also saving Us a lot of money in the process. Some of the most important modules for Us is the call recording module, which keeps record of everything we talk to our customers in a secure cloud environment.”
“Our company has officers in the West Coast USA and Europe. With Fonax’s great Contact Center solution we have been able to seamlessly operate in the US. Europe and Latin America, greatly improving our response times and options for our custumers.”
We are a solution built for companies that need agility and real human support.
Everything you need to communicate better with your customers.
High-Quality VoIP Telephony
Stable calls, call recording, IVR, waiting queues and smart call routing.
Set up extensions, schedules, rules and greetings from a single platform.
Fast, personalized assistance. No bots. No endless tickets.
CRM, helpdesk, internal systems or sales tools—no friction.
CRM, helpdesk, internal systems or sales tools—no friction.
Connect offices, call centers and agents anywhere in the world.
Advanced features for sales, support, and customer service teams
They require advanced configurations, multiple steps, and technical assistance to get everything up and running.
Many connectors only work under advanced plans or require additional development (limited or paid APIs).
Managing extensions, IVR, flows, and queues is often confusing due to the number of modules and internal tools.
Tickets go through different levels of support, causing delays in updates, changes, or service restoration.
Some providers require proprietary equipment, certified phones, or specific gateways to ensure compatibility.
Restrictions by region, different rates, number availability, or slower portability processes.
IVR configuration, routing, schedules, queues, recordings, and users without the need for technicians or scripts.
Fonax works with CRMs, internal systems, sales tools, and support without requiring specific hardware or custom developments.
Access via browser, mobile app, or desktop without dedicated equipment or complex installation.
Add users, channels, or extensions in seconds without waiting, additional contracts, or licensing restrictions.
High availability, redundancy, and constant monitoring without the need for your own servers or internal infrastructure.
Migrating numbers is simple, fast, and without any cumbersome technical requirements.
Dynamic queues, automatic distribution, real-time reports, and easy-to-interpret dashboards.
Fonax streamlines appointments and emergencies with stable and fast VoIP telephony. Ideal for clinics that need uninterrupted service.
Fonax optimizes your agents with queues, reports, and stable VoIP. More calls answered and better performance per operator.
Fonax centralizes orders and support in a single VoIP system. Ideal for e-commerce businesses that need fast, error-free service.
Fonax improves bookings and consultations with clear VoIP and a smooth schedule. Perfect for beauty salons that can't afford to lose customers.
Fonax enhances your support with stable VoIP, recordings, and tracking. Greater customer satisfaction with every call.
Yes. Fonax uses high-availability cloud infrastructure.
No.
Yes. Fonax handles porting with no interruptions.
Perfectly. Everyone connects from home, office or mobile with the same line.
You talk to a real person. Fast human support.
No. Clear plans, unlimited calls, no surprises.